germacity.blogg.se

1. #MILESTONE XPROTECT MANAGEMENT CLIENT ADD CAMERA DRIVERS#
2. #MILESTONE XPROTECT MANAGEMENT CLIENT ADD CAMERA UPDATE#

If that resolves the issue then I would concur with our tech support that the issue is likely your video card. The full line you are looking for looks like this: This will force it to only use the Intel GPU (if available) or the CPU. Then save the file and try the Smart Client again. Do a search for "FallThroughPriority" and change the "AutoNvidia" to "OnlyIntel". To rule that out, close the Smart Client, navigate to C:\Program Files\Milestone\XProtect Smart Client\ and open in Notepad. Essentially, it might be trying but just can't process it.

#MILESTONE XPROTECT MANAGEMENT CLIENT ADD CAMERA DRIVERS#

If updating all of the GPU drivers doesn't resolve the issue and you have an nVidia card, it is possible that the card is too low-end to handle the decoding. Once all of the drivers are updated, enable the Hardware Acceleration again in the Smart Client. The easiest way to tell the latter is to look in Device Management and see if there is an Intel GPU listed under Display Adapters. Do a search for 'FallThroughPriority' and change the 'AutoNvidia' to 'OnlyIntel'. This would include any discrete video cards (nVidia, AMD, Matrox, etc.) as well as your Intel GPU drivers if your CPU has an embedded GPU. To rule that out, close the Smart Client, navigate to C:Program FilesMilestoneXProtect Smart Client and open in Notepad.

#MILESTONE XPROTECT MANAGEMENT CLIENT ADD CAMERA UPDATE#

First is update your video card drivers. If it does, then there are a few things to try: Like Sean mentioned, try turning off hardware acceleration to see if that solves the issue.